Contact

How Can We Help Today?

Whether you have a question about a sauna, cold plunge, home gym, or an existing order, we are happy to help.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@solpeakhome.com
Within 24 hours
Phone
+1-330-952-9675
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly from the carrier's website.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please visit our Return Policy page or send us a message through the form below.

Can I exchange an item for a different model?

We are happy to help with exchanges within our 30-Day Returns window. Simply contact us with your order number and the item you would like instead, and we will walk you through the process.

How do I choose between a sauna and a cold plunge?

Saunas support warmth-based recovery and relaxation, while cold plunges focus on cool-down routines and invigoration. Many of our customers enjoy pairing both for a contrast therapy experience at home.

What should I consider when selecting a home gym?

Think about your available space, the types of exercises you enjoy, and your long-term wellness goals. Our product descriptions include detailed dimensions and feature breakdowns to help you find the right fit for your home.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Saunas and Cold Plunges
Home Gym Equipment
Red Light Therapy Panels
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

Owned and operated by Sol Peak Home, our team responds to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected by industry-standard encryption at every step.

30-Day Returns

If something is not the right fit for your space, our return process is straightforward and stress-free.

Free Continental Shipping

Most orders ship free within the Continental U.S., with processing in 1 to 3 business days.